ulearn Faculty Help


Welcome to the Johnson & Wales ulearn Faculty Support website. Below you will find some useful links and helpful resources available to you.

ulearn Quick Links
Ask for help
Request a course copy

Faculty user guides

Student user guides

Phone: 1.866.598.4357

Email: ulearnhelp@jwu.edu

ulearn Support Hours:

Monday through Friday: 8:00 a.m. - 7:30 p.m. ET


Use the 3-step guide to assist you in the preparation of your ulearn course site.

Visit or call Academic Technology
North Miami


Browser Support

To ensure that your ulearn experience is stress-free, please read our Browser Support page to ensure that your computer meets the minimum technology requirements as well as the browser plug-ins which may be needed in accessing certain course documents.



Academic Technology has a variety of forms to facilitate some ulearn standard requests. Fill out one of our online forms to: